Service & Support
Efficient, professional and thoughtful service tenet, giving customers reliability and peace of mind
Provide worry-free services throughout the entire life cycle from pre-sales, sales to after-sales, and integrate value-added services into any link closely related to customer operations.
Pre-sales service
In-depth customized construction solutions, practical operation experience
Relying on software and hardware resources and years of accumulated construction experience, combined with working conditions and needs, we provide customers with expert in-depth customized solutions.
Provide one-stop professional services such as product price consultation, technical support, new product promotion, and customer practical operation experience.
Sales service
Consultative sales, butler-style transportation
Targeting the needs of differentiated construction, assist in optimizing equipment selection to achieve the best value of purchased equipment.
Provide professional door-to-door transportation services, and provide first-time installation and delivery training services for each product.
After-sales service
365×24 all year round, expert physical examination and diagnosis, spare parts delivered in time
Provide you with fast response after-sales service 24 hours a day all year round.
A team of engineers serving the OEM, one product one file, full life cycle service, linked technology, R&D, analysis of every detail, expert physical examination and diagnosis, professional response, spare parts delivered in time.